Patient Rights and Responsibilities

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• For services scheduled three or more days in advance, you are entitled to a Good Faith Estimate via MyChart, email or mail. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate:
Website: www.cms.gov/nosurprises

The name of the state law is Out-of-Network Emergency Medical Care Act.
For questions of more information, please contact:

Nebraska Department of Insurance
Attn: Life & Health Division
PO Box 95087
Lincoln, NE 68509-5087
Email: DOI.ExternalReview@nebraska.gov

Your Rights and Protections against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

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